Michino Paris is looking for an energetic, warm, and highly motivated Showroom & Client Experience Coordinator to join our Tokyo showroom.

Founded by designer Yasu Michino, Michino Paris is an independent French luxury leather goods brand combining Parisian elegance, Japanese sensibility, exceptional craftsmanship, and a deeply personal approach to client relationships.

Following the success of our Paris showroom, we recently opened our first permanent showroom in Tokyo, where clients can discover our collections in an intimate and personalized environment.

We are now looking for someone to become the day-to-day presence of Michino Paris in Tokyo: welcoming our clients, taking care of the showroom, developing sales, and providing exceptional customer service to our Japanese clientele.

This is an ideal opportunity for someone at the beginning or early stage of their career in luxury who is passionate about fashion, enjoys meeting people, and wants to grow alongside an independent international brand.

About the Role

As Showroom & Client Experience Coordinator, you will be responsible for ensuring that every client visiting our Tokyo showroom receives a warm, personalized, and high-end Michino experience.

You will manage showroom appointments, introduce clients to our collections, advise them on styles and colors, process sales, follow up with clients, and gradually build relationships with our Tokyo clientele.

You will also be responsible for the everyday organization and presentation of the showroom, including maintaining impeccable standards, monitoring inventory, and ensuring that the space is always ready to welcome clients.

In addition, you will become an important point of contact for our Japanese e-commerce clients, assisting with questions, orders, returns, exchanges, deliveries, and after-sales requests in coordination with our Paris team.

Our management and creative teams are based in Paris and will be in Tokyo regularly, but not every day. We are therefore looking for someone who is comfortable working independently, taking responsibility for their space, and communicating closely with the Paris team.

Your Responsibilities

Showroom & Sales

• Welcome clients and provide a highly personalized luxury experience
• Manage showroom appointments and private visits
• Present the Michino collections, craftsmanship, colors, and Made-to-Order possibilities
• Advise clients and help them find the right piece
• Process showroom sales and payments
• Follow up with clients after their visits and purchases
• Build genuine, long-term relationships with our Tokyo clientele
• Contribute to the development of showroom sales, with commission earned on eligible sales
  

Japan Client Service

• Become a key contact for Michino's Japanese clients
• Respond to client questions by email and other customer-service channels
• Assist with online orders, deliveries, exchanges, returns, and after-sales requests
• Coordinate with our Paris team and Japanese logistics partners when necessary
• Ensure that every interaction reflects the level of service expected from a luxury Maison
  

Showroom Operations

• Ensure that the showroom is always beautifully presented, organized, and ready to welcome clients
• Maintain impeccable cleanliness and presentation standards
• Monitor showroom inventory and product availability
• Organize stock movements and replenishment with the Paris team and Japanese warehouse
• Receive and prepare products and client orders
• Assist with occasional client events, influencer appointments, and special showroom activities
• Provide regular updates to the Paris team
  

Who We Are Looking For

More than a specific number of years of experience, we are looking for the right personality.

You are naturally warm, positive, attentive, and comfortable with people. You enjoy making someone feel welcome and creating memorable experiences.

You may already have experience in luxury retail, fashion, hospitality, client service, beauty, jewelry, design, or another premium environment — but most importantly, you are curious and eager to learn.

You should be:

• Passionate about fashion, luxury, design, craftsmanship, or art
• Naturally client-oriented and genuinely enjoy meeting people
• Energetic, positive, and proactive
• Comfortable selling while remaining elegant and service-focused
• Highly organized and attentive to detail
• Comfortable working independently
• Responsible and trustworthy
• Comfortable communicating regularly with an international team
• Fluent in English & Japanese; additional languages are a plus
• Comfortable using digital tools and learning new systems
  

Knowledge of Shopify or previous e-commerce/customer-service experience would be a plus, but is not essential.

Position Details

• Full-time
• Tokyo City
• 100% on-site
• Additional commission on showroom sales
• Benefits
• Start date: October 2026
  

Why Join Michino Paris?

Michino is still an independent Maison, which means every person joining our team can have a genuine impact.

You won't simply be working behind a counter. You will get to know our clients personally, learn about the craftsmanship behind our collections, work closely with our Paris team and founder Yasu Michino, and participate in the development of our young Tokyo showroom.

As Michino continues to grow in Japan, we hope this position will grow with it.

We are looking for someone who wants to learn, take responsibility, meet wonderful people, and become an important part of the Michino story in Tokyo.

If this sounds like you, we would love to meet you.

Founded by designer Yasu Michino, Michino Paris is an independent French luxury leather goods brand combining Parisian elegance, Japanese sensibility, exceptional craftsmanship, and a deeply personal approach to client relationships.

Following the success of our Paris showroom, we recently opened our first permanent showroom in New York, where clients can discover our collections in an intimate and personalized environment.

We are looking for an intern to join our New York team and work closely with our Showroom & Client Experience Coordinator across all aspects of the showroom's day-to-day life: welcoming clients, supporting sales, and contributing to the U.S. client experience.

This is an ideal opportunity for a student or someone at the very beginning of their career in luxury who is passionate about fashion, enjoys meeting people, and wants hands-on experience with an independent international brand.

About the Role

As Showroom & Client Experience Intern, you will support the Showroom Coordinator in ensuring that every client visiting our New York showroom receives a warm, personalized, and high-end Michino experience. You will help manage appointments, introduce clients to our collections, assist with sales, and support the everyday organization and presentation of the showroom. You will also get exposure to how a small luxury Maison handles U.S. e-commerce client service, working in coordination with our Paris team.

Our management and creative teams are based in Paris and visit New York regularly, but not every day, so you will be learning in a hands-on, autonomous environment.

Your Responsibilities

Showroom & Sales

• Welcome clients and support a highly personalized luxury experience
• Assist with showroom appointments and private visits
• Learn to present the Michino collections, craftsmanship, colors, and Made-to-Order possibilities
• Support the sales process and payment handling
• Help with client follow-up after visits and purchases

Showroom Operations

• Help keep the showroom beautifully presented and organized
• Support inventory monitoring and stock movements with the Paris team and U.S. warehouse
• Help receive and prepare products and client orders
• Assist with occasional client events, influencer appointments, and special showroom activities

U.S. Client Service (exposure)

• Support responses to client questions by email and other service channels
• Assist with order, delivery, exchange, and return follow-ups, in coordination with Paris and U.S. logistics partners

Who We Are Looking For

More than experience, we are looking for the right personality.

You are naturally warm, positive, attentive, and comfortable with people. You are curious, eager to learn, and interested in fashion, luxury, design, craftsmanship, or art.

You should be:

• Genuinely client-oriented and comfortable meeting people
• Energetic, proactive, and reliable
• Organized and attentive to detail
• Comfortable communicating with an international team
• Fluent in English; additional languages are a plus
• Comfortable using digital tools and learning new systems

Currently enrolled in or a recent graduate of a program in fashion, luxury management, business, or a related field is a plus but not required.

Position Details

• Internship, full-time
• New York City - SoHo
• 100% on-site
• Paid internship (hourly, in line with NYC minimum wage)
• Duration: approx. 12 weeks or one semester
• Start date: as soon as possible

Why Join Michino Paris?

Michino is still an independent Maison, which means every person joining our team, even as an intern, can have a genuine impact. You won't simply be observing from the sidelines: you will get to know our clients, learn about the craftsmanship behind our collections, work closely with our Paris team and founder Yasu Michino, and see first-hand what it takes to grow a young luxury showroom in the U.S.

If this sounds like you, we would love to meet you.